The best thing to do is to contact EA Help. What do I do if I don’t know my login credentials? Or if I don’t have access to that email anymore? Signing into EA App requires the same login credentials as Origin! Use the same login information and you’ll be able to access your games. This folder is located in Documents > Electronic Arts > The Sims 4 Do I need to make a new account? To backup files, copy and paste you The Sims 4 folder to another place on your computer or a flash drive/external hard drive. Although, when updating or transferring to EA App, it never hurts to make a backup of those files.
Nope! The games will be automatically transferred to EA App without needing to be downloaded. Nope! When installing EA App, Origin will be automatically uninstalled. Install the program and it will uninstall Origin and transfer all games.
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